Cookie Policy

Last updated: July 18, 2025

Welcome to https://mrstairpanelling.co.uk/ (“Site”). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our services and products.

By accessing this website, you agree to be bound by these Terms. If you do not agree with any part of these terms, please do not use our website.

1. Company Information

Mr. Stair Panelling
Website: https://mrstairpanelling.co.uk/
Email: info@mrstairpanellinig.co.uk
Phone: 0203 886 2534
Registered Address: 91 Barriedale SE146RP


2. Use of the Website

You agree to use the Site only for lawful purposes. You must not misuse the Site in any way, including transmitting harmful content, engaging in fraudulent activities, or attempting to gain unauthorized access to the Site or its servers.


3. Products and Services

We specialise in bespoke stair panelling and joinery services. All product images and descriptions on the Site are for illustrative purposes only. While we strive for accuracy, slight variations may occur in colour, finish, or measurements.

We reserve the right to modify or discontinue any product or service at any time without prior notice.


4. Pricing and Payment

All prices are listed in GBP (£) and include VAT unless stated otherwise.

We accept payments via Bank Transfer.

Full payment or a deposit (as agreed) is required to confirm a booking or order. Final balance is due upon completion or delivery unless otherwise stated.


5. Appointments, Lead Times & Cancellations

  • Appointments are scheduled based on availability.

  • Lead times for installations or bespoke orders will be provided during the quotation process.

  • You may cancel or reschedule your appointment by giving at least 48 hours’ notice. Cancellations with less notice may be subject to a cancellation fee.

  • We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, including weather, illness, or material delays.


6. Refunds and Returns

Due to the custom nature of our products and services, refunds are not generally offered unless a product is faulty or workmanship is proven to be below standard.

Please contact us within 7 days of installation or delivery if you have any concerns, and we will work with you to resolve them.


7. Intellectual Property

All content on this Site—including images, text, logos, graphics, and layout—is the property of Mr. Stair Panelling or its licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or commercially exploit any content without our express written permission.


8. Limitation of Liability

While we strive to provide accurate and up-to-date content, we make no warranties or guarantees about the reliability or availability of the Site or its content.

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or any services/products purchased through it.


9. External Links

Our website may contain links to third-party websites. These links are provided for convenience only. We are not responsible for the content or privacy practices of these external sites.


10. Changes to Terms

We may update these Terms and Conditions at any time without notice. It is your responsibility to review this page periodically for any changes.


11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.


12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Mr. Stair Panelling
📧 Email: info@mrstairpanelling.co.uk
📞 Phone: 0203 886 2534
🌐 Website: https://mrstairpanelling.co.uk/